The problem can be caused by corrupted system files. Solut ion 1: Repair Corrupted System Files Just try them one by one until you find the one that works for you. There are three solutions you can try to fix the problem. You can fix the problem with one of the solutions below. Many Windows 10 users have reported this issue. If your scanner doesn’t work in Windows 10, don’t worry. Scanner not working is a common issue in Windows 10, especially in new Windows 10.